Privacy & Terms
If you contact us, we may collect your identifying information. This might include your name, date of birth, address and contact details. Other relevant personal data may include your relationship status and personal financials, where relevant and as determined by your legal representative. We collect this information in an effort to comply with the most up-to-date legal services laws. It allows us to assess if we’re allowed to act for you, to provide the most accurate legal advice, and to manage our relationship with you. On occasion, it will be used for marketing purposes, providing you with legal information that may be of relevance to you. At the time of collection, we’ll identify the purpose for which it will be used.
We protect all personal information using appropriate security measures, whether it be stored in paper or electronic form. This includes protection from mistreatment, loss, unauthorised access, modification or disclosure. From time to time, we will disclose your information to our service providers for the purposes of providing you legal services. Examples of this are the companies that provide us with information systems, anyone who represents you, or to third parties at your request.
If you wish to make a complaint about a breach of the Australian Privacy Principles, or how Ryan & Ryan Lawyers has handled your personal information, please contact us.
Any complaint will be investigated and we will usually notify you of a decision in relation to your complaint as soon as practicable after it has been made, usually within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
External service providers who help Ryan & Ryan Lawyers operate its business may be located overseas.
It is important that the information we have about you is up to date. You’re welcome to contact us at any time to keep us in the loop about changes and ensure our records are accurate and complete.